We have answers!
Check out the most frequently asked questions below or ask us your question directly in the chat box!
1. How does the cushion work?
When our cushion is used on top of an original seat cushion it disburses body weight across a wider seating surface, which reduces pressure. Find out more here.
2. What kinds of benefits does it offer?
The benefits are an increased flow of oxygen rich blood to the lower extremities, eliminating common aches, pains, and swollen legs.
3. Can anyone benefit from the comfort cushion?
Yes, anyone can benefit! We manufactured this product with essential workers in trucking, air travel, equipment operating and desk jobs in mind. However, this is not a solution for an individual experiencing pain or discomfort related to a physical impairment.
4. What’s the difference between the Portable Comfort Cushion and the Seat Mounted Comfort Cushion?
The Portable Comfort Cushion is an 18” x 18” lightweight ½” thick cushion that folds up into a 9” x 9” x 2” thick package weighing less than 8 ounces for easy transport.
The Seat Mounted Comfort Cushion is also 18” x 18” but includes two 72” adjustable straps with snap buckles for easy mounting on truck, heavy equipment, and car seats with a circumference of up to 68” (measured front to rear).
The Seat Mounted Comfort Cushion is also 18” x 18” but includes two 72” adjustable straps with snap buckles for easy mounting on truck, heavy equipment, and car seats with a circumference of up to 68” (measured front to rear).
5. Do Comfort Cushions work on all types of seats?
Almost all. Our engineered 3-D spacer fabric cushions are designed to improve seating comfort issues on seats with molded foam cushions. Using this product on hard surface seats, such as plastic or wood-surfaced seats, may not provide any additional benefits.
6. What is the cushion made of?
Our cushions are proudly manufactured in America using 100% USA materials. They’re constructed from 2 layers of engineered 3-D spacer fabric. The fabric is 100% breathable and remains cool without absorbing moisture. Our cushions do not collapse over time and maintain their original thickness.
7. How can a cushion that thin make a difference?
Our 3-D spacer fabric is engineered to provide maximum support while remaining light, portable, and effective. The fabric consists of a top and bottom layer interconnected by vertical fibers. The intelligent design molds directly to the person providing maximum support while slipping easily on top of common seats. For more details, check out How it Works.
8. What makes your cushion the best on the market?
With years of experience in the seating industry, we have worked hard to design, test, and manufacture the ideal product while keeping it affordable. Working directly with customers, we’ve conducted extensive research to produce the best cushion on the market. Our test results and customer feedback confirm this.
9. How does shipping work?
We offer FREE standard shipping in the USA and Canada via USPS or Canada Post. Standard shipping times are approximately 2-7 days. Expedited UPS/FedEx shipping options are also available at additional cost, depending on service selected.
In Australia? Seats R Us is a Comfort Cushion authorized distributor.
10. What if it’s not the right fit for me?
If you’re not satisfied within the first two weeks of using your cushion, please contact us for a prepaid return label. Send the cushion back in the return mailer and upon satisfactory inspection, we will gladly issue you a full refund.
11. My company is interested in Comfort Cushions. Can we buy in bulk?
Yes, our clients include health authorities, work safe organizations, and ergonomics companies. We’re in the business of expanding our reach to ensure professionals across all sectors are comfortable on the job. Please contact our sales department for more information.